Rates for online orders

Updated August 1 2021

Item Fee name Client rate Notes
New Card Purchase new card 19.00 ILS
Delivery Delivery fee 30.00 ILS
Card fees UpayCard prepaid card 9.00 ILS per card Fees charged in full monthly for the previous month. First billing post production will take place after a transaction has been made. The monthly fee will be paid in full, regardless of the date in which the first transaction was made.
Card reload Reload fee for prepaid card 5.00 ILS  
Load card from credit card Load fee from another credit card 2.50% The fee is based on the load amount in ILS. This fee is in addition to the reload fee.
Bank trasnfer fee Bank transfer fee 0.00 ILS  
Special services Unjustified transaction dispute 30.00 ILS Fees will be paid only if UpayCard has found the dispute to be unjustified.
Special services Replacement card production (immediate production in Israel) 50.00 ILS  
Cash withdrawal Cash withdrawal in Israel 3.00 ILS Cash withdrawals from ATMs/tellers, with or without card.
Foreign currency services Foreign currency transactions/cash withdrawals 1 3.00% (2) 1 Cash withdrawals from ATMs/tellers, with or without card.
2 Fee will be applied to all foreign currency transactions and cash withdrawals.
Conversion method: Conversion from transaction currency to an ILS account will be calculated according to the representative exchange rate recorded by MAX at the time of processing the transaction. Should a representative exchange rate not be acknowledged by the Bank of Israel, the conversion will take place in VISA cards, as follows: from transaction currency to USD according to the rate determined by VISA International, then to ILS according to the representative rate at the time of processing the transaction by MAX.
Foreign currency services Foreign currency purchase from a money changer $6.00 Fee will be charged in ILS according to the representative rate known at the time of processing the transaction by MAX.
Information Production/printing of documents from the computer database, at the request of the customer 30.00 ILS Exempt if done online or via phone.
Information Document production 30.00 ILS If a voucher was ordered following a dispute, fees will be charged only if and when ICP Finance Ltd. shall find the dispute to be unjustified.
Additional services Notice of late payments 50.00 ILS  
Additional services Legal warning notice 50.00 ILS  
Additional services Delivery of replacement card abroad $50.00 Delivery of a replacement card abroad according to ICP Finance Ltd. regulations and delivery options. Fee includes card production costs.
Fees will be charged in ILS according to the representative exchange rate known at the time of processing the transaction by ICP Finance Ltd.
Additional services Registration of encumbrance by a representative of the financial corporation with a registrar 50.00 ILS In addition to third-party expenses for a registry bond at the registrar’s office.
Additional services Direct channel transfer 50.00 ILS  

New Card

Fee name Purchase new card

Client rate 19.00 ILS

Delivery

Fee name Delivery fee

Client rate 30.00 ILS

Card fees

Fee name UpayCard prepaid card

Client rate 9.00 ILS per card

Notes Fees charged in full monthly for the previous month. First billing post production will take place after a transaction has been made. The monthly fee will be paid in full, regardless of the date in which the first transaction was made.

Card reload

Fee name Reload fee for prepaid card

Client rate 5.00 ILS

Load card from credit card

Fee name Load fee from another credit card

Client rate 2.50%

Notes The fee is based on the load amount in ILS. This fee is in addition to the reload fee.

Bank trasnfer fee

Fee name Bank transfer fee

Client rate 0.00 ILS

Special services

Fee name Unjustified transaction dispute

Client rate 30.00 ILS

Notes Fees will be paid only if UpayCard has found the dispute to be unjustified.

Special services

Fee name Replacement card production (immediate production in Israel)

Client rate 50.00 ILS

Cash withdrawal

Fee name Cash withdrawal in Israel

Client rate 3.00 ILS

Notes Cash withdrawals from ATMs/tellers, with or without card.

Foreign currency services

Fee name Foreign currency transactions/cash withdrawals 1

Client rate 3.00% (2)

Notes 1 Cash withdrawals from ATMs/tellers, with or without card.
2 Fee will be applied to all foreign currency transactions and cash withdrawals.

Conversion method: Conversion from transaction currency to an ILS account will be calculated according to the representative exchange rate recorded by MAX at the time of processing the transaction. Should a representative exchange rate not be acknowledged by the Bank of Israel, the conversion will take place in VISA cards, as follows: from transaction currency to USD according to the rate determined by VISA International, then to ILS according to the representative rate at the time of processing the transaction by MAX.

Foreign currency services

Fee name Foreign currency purchase from a money changer

Client rate $6.00

Notes Fee will be charged in ILS according to the representative rate known at the time of processing the transaction by MAX.

Information

Fee name Production/printing of documents from the computer database, at the request of the customer

Client rate 30.00 ILS

Notes Exempt if done online or via phone.

Information

Fee name Document production

Client rate 30.00 ILS

Notes If a voucher was ordered following a dispute, fees will be charged only if and when ICP Finance Ltd. shall find the dispute to be unjustified.

Additional services

Fee name Notice of late payments

Client rate 50.00 ILS

Additional services

Fee name Legal warning notice

Client rate 50.00 ILS

Additional services

Fee name Delivery of replacement card abroad

Client rate $50.00

Notes

Delivery of a replacement card abroad according to ICP Finance Ltd. regulations and delivery options. Fee includes card production costs.

Fees will be charged in ILS according to the representative exchange rate known at the time of processing the transaction by ICP Finance Ltd.

Additional services

Fee name Registration of encumbrance by a representative of the financial corporation with a registrar

Client rate 50.00 ILS

Notes In addition to third-party expenses for a registry bond at the registrar’s office.

Additional services

Fee name Direct channel transfer

Client rate 50.00 ILS